What is Delay in Claim Process?

In the context of insurance claims, delay refers to a situation where an insurer fails to process or settle a claim in a reasonable amount of time. For example, as per IRDA, a health claim should be processed within 30 from the final submission of documents. Sometimes an insurer does not respond to a client’s request for payment or investigate within a reasonable time frame. Such situations lead to further delays in claim settlement.

Priyanka Yadav

It’s been over 2 months, and my claim is yet to be processed. I am tired and I do not know what to do.

Parul Jain

I submitted the claim form along with all the hospitalization documents. I have been expecting a reimbursement but am still awaiting a response from the insurance company.

Pankaj Prasad

I had a pre-planned surgery and informed the insurance company in advance yet the company is delaying the cashless claim approval.

Why Insurance Samadhan?

Quick Resolution

InSa knows the value of your time. We listen to your problem and offer a fast response on how to deal with the insurance company

We know Your Rights

You can better comprehend your rights under your insurance policy with Insurance Samadhan. We help you proceed cautiously when submitting a complaint. You can trust us to be your reliable companion in handling your complaints with care.

Faster Settlement

InSa is a trusted platform that specializes in expediting the claim resolution process, ensuring prompt settlement and addressing any concerns you may have. Our dedicated team is committed to providing efficient and reliable solutions for all your claim-related needs.

File your complaint
with us today!

Fill in insurance complaint details

Polifyx Mobile app for easy process

Fill in insurance complaint details

Polifyx Mobile app for easy process

Fill in insurance complaint details

Polifyx Mobile app for easy process

File your complaint
with us today!

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Problem Statement

FAQs

The insurer must give a valid reason for the delay. If not given, InSa assists you with approaching the insurance company.

Non-disclosure of facts.
Wrong documentation
Delay in notifying the insurance company
Losing the original policy documents
Non-submission of required documents

Claim delay means that the insurance company is still evaluating the claim, whereas claim rejection implies that the insurance company has rejected the claim. However, if rejected, it can still be challenged.