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Who We Are Insurance Samadhan

Founded by five passionate individuals working towards empowering the aggrieved insurance policyholder and getting their rightful insurance claim or the refund of the premium. With over 100 years of combined experience in the insurance and legal industry. We bring diverse skills and experiences to the table, enabling us to create a company that is responsive, reliable, and dedicated to meeting the insurance policyholder's needs. We are proud to be a team of professionals who aim to ensure that every insurance-related grievance is addressed and resolved promptly and satisfactorily.

Vision
statement Insurance Samadhan

We realized that the customers continuously lose confidence in the product due to mis-selling or injustice being served in terms of genuine claims being rejected or encountering dishonest representatives misleading customers and many other service disputes. Therefore we work together with our customers to make ends meet and help them come out of some of the most problematic insurance issues they have ever faced.

Insurance Samadhan

01

Serving the People

We are a mission-driven company with the core value of assisting people. Our dedicated experts are passionate about providing exceptional customer service, and we take pride in our ability to provide practical solutions to complex situations. 

Insurance Samadhan

02

Customer Comes First

Our "Customer comes first" approach means putting our customers' well-being and satisfaction ahead of everything else. We strive to create a culture where our customers feel valued and heard.

Insurance Samadhan

03

Fight till the End

We know that our customers face many challenges and obstacles in this journey, and we are here to help them overcome those challenges and achieve their goals, even when the going gets tough.

Insurance Samadhan

04

Continuous Improvement

Our primary focus is to meet and exceed our customers' expectations by constantly improving and innovating in all aspects of our business. We are proud to develop our latest technological advancements for our valued customers. 

Insurance Samadhan's Vision

05

Making a Difference

We want to make a difference at the heart of everything we do. Our mission is to complete your insurance journey to make a positive customer experience that makes a difference.

Insurance Samadhan's Approach

06

Together We Win

Our approach is rooted in the idea that we are stronger together than we are as individuals. We believe that by collaborating and sharing our knowledge, skills, and resources, we can overcome the challenges faced by our customers. 

Insurance Samadhan

01

Serving the People

We are a mission-driven company with the core value of assisting people. Our dedicated experts are passionate about providing exceptional customer service, and we take pride in our ability to provide practical solutions to complex situations. 

Insurance Samadhan

02

Customer Comes First

Our "Customer comes first" approach means putting our customers' well-being and satisfaction ahead of everything else. We strive to create a culture where our customers feel valued and heard.

Insurance Samadhan

03

Fight till the End

We know that our customers face many challenges and obstacles in this journey, and we are here to help them overcome those challenges and achieve their goals, even when the going gets tough.

Insurance Samadhan

04

Continuous Improvement

Our primary focus is to meet and exceed our customers' expectations by constantly improving and innovating in all aspects of our business. We are proud to develop our latest technological advancements for our valued customers. 

Insurance Samadhan's Vision

05

Making a Difference

We want to make a difference at the heart of everything we do. Our mission is to complete your insurance journey to make a positive customer experience that makes a difference.

Insurance Samadhan's Approach

06

Together We Win

Our approach is rooted in the idea that we are stronger together than we are as individuals. We believe that by collaborating and sharing our knowledge, skills, and resources, we can overcome the challenges faced by our customers. 

Our Leaders

deepak bhuvneshwari uniyaal

Deepak Bhuvneshwari Uniyal

Co-Founder & CEO

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Deepak comes with 17 years of insurance expertise out of 26 years of work experience. He is dedicated to enhancing transparency and improving customer experience in the Indian insurance industry by leveraging his robust connections and adept problem-solving skills. He has a positive standing and a respected reputation among CXOs in the Insurance and Finance sectors. He is a passionate biker and adventure sports freak.
Shlipa Arora

Shilpa Arora

Co-Founder & COO

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Shilpa Arora is the soul of InSa, crazily passionate about helping customers resolve their insurance grievances and ensuring they receive fair and timely settlements. She has a total of 28 years of working experience in Pharma and Insurance, which comes very handy in her day-to-day routine in leading the operations. Shilpa's expertise and dedication are vital in achieving Insurance Samadhan's mission to revolutionize the Indian insurance industry. She is an animal lover and a social worker as well.
ravi mathur

Ravi Mathur

Co-Founder & CTO

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With a strong background in technology and innovation of 14 years, Ravi leads the development and implementation of the platform's cutting-edge technology solutions. His expertise and vision have been instrumental in creating an efficient and user-friendly platform that enables customers to resolve their insurance issues quickly and effectively. Ravi was chosen one in 40 under 40 in 2021 by Fortune INDIA. He is a cricket blogger and mentors InSa's cricket team.
sanjay aggarwal

Sanjay Aggarwal

Co-Founder & Legal Head

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Sanjay Aggarwal has over 28 years of legal expertise and has founded multiple companies. With a vast amount of legal knowledge and experience, he ensures that the platform operates in compliance with the legal framework while safeguarding its customers' interests. His impeccable ability to deal with the most complex situations greatly supports the InSa family.
Shailesh Kumar

Shailesh Kumar

Co-Founder & Insurance Head

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Shailesh is a distinguished insurance professional and passionate consumer rights activist. He is very passionate about empowering policyholders and promoting fairness in the industry. Shailesh has 23 years of experience in the insurance domain out of his total 35 years of working career. His deep knowledge of the products in the industry and the t&c adds tremendous value in getting the resolution to the policyholder. At 65 years of age, he is the youngest team member in InSa among most colleagues who are in their mid 20's
Insurance Samadhan Customer Testimonial

Work with us

We're always on the lookout for talented and driven individuals to join our team. We would love to hear from you if you're passionate about innovation, committed to excellence, and ready to take on exciting challenges. When you work with us, you'll have the opportunity to be part of a dynamic team of Insurance Samadhan. We offer a supportive and inclusive work environment where creativity and initiative are encouraged and rewarded.

Insurance Samadhan
We believe in providing fair compensation and benefits that align with the skills and expertise of our employees. We offer competitive compensation packages and prioritise the well-being of our employees.
Insurance Samadhan
Our dedication lies in continuously offering training and development opportunities to facilitate the growth and success of our employees.

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Insurance Samadhan

Life at InSa

We believe that our team members are the heart and soul of our organisation, and we are excited to share with you what it's like to work here with us. 

Insurance Samadhan
Insurance Samadhan's team
Insurance Samadhan

Our team

chirag nihalani

Chirag Nihalani

General Manager- GI

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jitesh kumar rai

Jitesh Kumar Rai

Engineering Manager

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medha agarwal

Medha Agarwal

Product Manager

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bhavana kapoor

Bhavana Kapoor

Deputy Manager-Operations

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priyanshi aggarwal

Priyanshi Aggarwal

Assistant Manager-Expert

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kanish kalra

Kanish Kalra

Associate Product Manager

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manish kumar sharma

Manish Kumar Sharma

Tech lead

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Chirag Garg

Chirag Garg

Assistant Manager-GI/HI

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shivani gupta

Shivani Gupta

Assistant Manager-Ombudsman

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Prateek Sharma

Prateek Sharma

Digital Marketing Manager

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lalit rautela

Lalit Rautela

Assistant Manager-Partner Channel

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prachi maurya

Prachi Maurya

HR Executive

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puneet verma

Puneet Verma

Senior UI/UX Designer/Developer

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Vimal Joshi

Vimal Joshi

Senior UI/UX Designer

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pooja kohli

Pooja Kohli

Senior Customer Service Executive

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Seema Mann

Seema Mann

Senior Grievance Redressal executive

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virender kumar suri

Virender Kumar Suri

Senior Insurance expert

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Anupam Sharma

Anupam Sharma

Jr. Ombudsman executive

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nikhil sherawat

Nikhil Sherawat

Business Development Executive

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Ram Singh

Ram Singh

Calling executive

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jasmin kaur

Jasmin Kaur

Senior Grievance Redressal Executive

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lucky sharma

Lucky Sharma

Customer Care Executive

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satyam-kumar tiwari

Satyam Kumar Tiwari

Quality Assurance Engineer

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anuj upadhyay

Anuj Upadhyay

Quality Assurance Engineer

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zia ur rehman ansari

Zia Ur Rehman Ansari

Customer Care Executive

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anup kumar

Anup Kumar

Telecaller

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mohammad faiz

Mohammad Faiz

Quality Assurance Engineer

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ruchi mishra

Ruchi Mishra

Customer Care Executive

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nitish kumar

Nitish Kumar

MERN Stack Developer

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seema sagar

Seema Sagar

Business Development Manager-Health

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Amarjit Kumar

Amarjit Kumar

Assistant Manager- Quality Assurance

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shivpoojan saini

Shivpoojan Saini

Research Engineer

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aditya mangal

Aditya Mangal

Research Engineer

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sazid

Sazid

Senior Customer Service Executive

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aditi dissawar

Aditi Dissawar

Social Media Executive

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rohit tomar

Rohit Tomar

Customer Care Executive

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vishal khati

Vishal Khati

Grievance Redressal executive

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lokesh gupta

Lokesh Gupta

Telecaller

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sourabh suman

Sourabh Suman

Customer Support Executive

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deepanshu sharma

Deepanshu Sharma

Customer Care Executive

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pranay upadhyay

Pranay Upadhyay

Graphic Designer/Video Editor

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saif ansari

Saif Ansari

Customer Care Executive

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manjinder singh

Manjinder Singh

Senior DevOps Engineer

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gulnaj

Gulnaj

Customer Care Executive-IGMS

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shivani Modi

Shivani Modi

Deputy Manager- Health claims

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Neetu Raghav

Neetu Raghav

Senior Grievance Redressal Executive

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Mohammad Uzair

Mohammad Uzair

Customer Care Executive

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Arjun Verma

Arjun Verma

Grievance Redressal Executive-B2C

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Manjeet Kumar

Manjeet Kumar

Customer Care Executive

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Manjeet Kumar

Pankaj Kumar

Ombudsman Operations Executive

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Manjeet Kumar

Sandhya Mathur

Customer Care Executive

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Manjeet Kumar

Anas Salmani

Customer Care Executive

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Manjeet Kumar

Ashar Ahmed

Customer Care Executive

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Manjeet Kumar

Sumit Kumar

Junior MERN Stack Developer

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Manjeet Kumar

Muskan Modi

Python Developer

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Manjeet Kumar

Shubham Jaiswal

Senior Business Development Executive

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Manjeet Kumar

Ajit Kumar

Business Development Executive

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Manjeet Kumar

Palak Thapa

Ombudsman Operations Executive

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Manjeet Kumar

Anmol Deep

NLP Engineer

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Manjeet Kumar

Aditya Jaiswal

Software Engineer

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Manjeet Kumar

Rishabh Bidhuri

Customer Care Executive

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Prashant

Prashant

Grievance Redressal Executive

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Prashant

Aman Idrisi

Grievance Redressal Executive-B2C

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Partner with us to drive positive change in the insurance industry. At Insurance Samadhan, we believe in the power of collaboration and innovation to create impactful solutions for our customers. We welcome partnerships with insurance brokers, advisors, corporates, and other fintech organizations.

Insurance Samadhan

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