Facebook

What is our mission? Insurance Samadhan

At Insurance Samadhan, we tackle the crisis of customer confidence in insurance head-on. Too often, policyholders face mis-selling, unjust claim rejections, delays and short-settlement. Our mission is clear: to empower insurance policyholders in managing policies and resolving grievances.

Insurance Samadhan doesn't just solve problems; we innovate. By leveraging cutting-edge technology and a deep commitment to customer satisfaction, we continuously enhance our solutions. Our vision is simple yet profound: to be the most trusted tech platform for enhancing faith in the insurance ecosystem.

Core Values

Customer First

Our customers are our top priority, driving every decision we make to ensure their needs are at the heart of our business

Empathy

Understanding and sharing the feelings of both our customers and colleagues is essential. We prioritize recognizing and addressing the emotions and experiences of others, whether they are external customers or internal team members

Integrity

We uphold strong moral principles rooted in our values, believing that true integrity is demonstrated by how we act, even when no one is watching

Commitment to Excellence

We strive to create a transformative impact on the lives of both our external and internal customers. Yesterday’s best is today’s baseline!

Trust

Our business is built on trust. Customers come to us with the expectation that we will resolve their issues, and we instill confidence by delivering on that promise. This foundation of trust begins internally, by fostering strong, reliable relationships within our team

Inclusivity

We are committed to an unbiased approach in all that we do, ensuring equal access to opportunities for everyone

Our Leaders

Deepak Bhuvneshwari Uniyal

Co-Founder & CEO

Deepak Bhuvneshwari Uniyal

Deepak comes with 17 years of insurance expertise out of 26 years of work experience. He is dedicated to enhancing transparency and improving customer experience in the Indian...

Shilpa Arora

Co-Founder & COO

Shilpa Arora

Shilpa Arora is the soul of InSa, crazily passionate about helping customers resolve their insurance grievances and ensuring they receive fair and timely settlements. She has a total of 28...

Ravi Mathur

Co-Founder & CTO

Ravi Mathur

With a strong background in technology and innovation of 14 years, Ravi leads the development and implementation of the platform's cutting-edge technology solutions. His expertise...

Sanjay Aggarwal

Co-Founder & Legal Head

Sanjay Aggarwal

Sanjay Aggarwal has over 28 years of legal expertise and has founded multiple companies. With a vast amount of legal knowledge and experience, he ensures that the platform...

Shailesh Kumar

Co-Founder & Insurance Head

Shailesh Kumar

Shailesh is a distinguished insurance professional and passionate consumer rights activist. He is very passionate about empowering policyholders and promoting fairness in the...

Journey of InSa

  1. Aug 15: Founded by a group of industry veterans passionate about resolving insurance claim-related grievances

    2018
  2. Backed by multiple angel investors, Insurance Samadhan achieved an Angel Round in 2019

    2019
  3. Securing a Seed Round with support from India’s 1st integrated incubator - VCATs, it accelerated its mission in revolutionizing insurance grievance resolution

    2020
  4. With backing from Equanimity Ventures and 9Unicorns in 2021, we moved closer towards our dream.

    2021
  5. In 2022, we secured Series A funding from IIFL, Equanimity, VCATs, 9Unicorns, and Raay Global, making waves on Shark Tank Season 1 in January-22

    2022
  6. Surpassed ₹100 Cr in claims resolved and debuted the "Know Your Policy" feature to enhance policyholder awareness.

    2023
  7. Our team expanded to 100+ employees, reflecting our continued growth and commitment to excellence.

    2024
Insurance Samadhan

Our team

jitesh kumar rai

Jitesh Kumar Rai

Engineering Manager

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

bhavana kapoor

Bhavana Kapoor

Deputy Manager-Operations

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

priyanshi aggarwal

Priyanshi Aggarwal

Legal Process Manager

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

Chirag Garg

Chirag Garg

Assistant Manager-GI/HI

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

shivani gupta

Shivani Gupta

Assistant Manager-Ombudsman

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

lalit rautela

Lalit Rautela

Assistant Manager-Partner Channel

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

prachi maurya

Prachi Maurya

Senior HR Executive

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

puneet verma

Puneet Verma

Senior UI/UX Designer/Developer

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

Vimal Joshi

Vimal Joshi

Senior UI/UX Designer

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

pooja kohli

Pooja Kohli

Senior Customer Service Executive

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

Seema Mann

Seema Mann

Senior Grievance Redressal executive

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

virender kumar suri

Virender Kumar Suri

Senior Insurance expert

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

Anupam Sharma

Anupam Sharma

Jr. Ombudsman executive

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

nikhil sherawat

Nikhil Sherawat

Senior Business Development Executive

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

Ram Singh

Ram Singh

Calling executive

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

jasmin kaur

Jasmin Kaur

Senior Grievance Redressal Executive

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

lucky sharma

Lucky Sharma

Customer Care Executive

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

anuj upadhyay

Anuj Upadhyay

Quality Assurance Engineer

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

zia ur rehman ansari

Zia Ur Rehman Ansari

Customer Care Executive

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

anup kumar

Anup Kumar

Business Development Executive

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

mohammad faiz

Mohammad Faiz

Quality Assurance Engineer

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

ruchi mishra

Ruchi Mishra

Customer Care Executive

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

Amarjit Kumar

Amarjit Kumar

Assistant Manager- Quality Assurance

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

shivpoojan saini

Shivpoojan Saini

Research Engineer

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

aditya mangal

Aditya Mangal

Research Engineer

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

sazid

Sazid

Senior Customer Service Executive

Insuracne Samadhan's LinkedIn

aditi dissawar

Aditi Dissawar

Senior Social Media Executive

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

rohit tomar

Rohit Tomar

Customer Care Executive

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

vishal khati

Vishal Khati

Senior Ombudsman Operations Executive

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

sourabh suman

Sourabh Suman

Customer Support Executive

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

deepanshu sharma

Deepanshu Sharma

Customer Care Executive

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

pranay upadhyay

Pranay Upadhyay

Graphic Designer/Video Editor

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

saif ansari

Saif Ansari

Customer Care Executive

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

manjinder singh

Manjinder Singh

Senior DevOps Engineer

Insuracne Samadhan's LinkedInInsuracne Samadhan's Twitter

gulnaj

Gulnaj

Customer Care Executive-IGMS

Insuracne Samadhan's LinkedIn

Neetu Raghav

Neetu Raghav

Senior Grievance Redressal Executive

Insuracne Samadhan's LinkedIn

Mohammad Uzair

Mohammad Kamran

Team Lead- Mailing

Insuracne Samadhan's LinkedIn

Mohammad Uzair

Mohammad Uzair

Customer Care Executive

Insuracne Samadhan's LinkedIn

Arjun Verma

Arjun Verma

Grievance Redressal Executive-B2C

Insuracne Samadhan's LinkedIn

Manjeet Kumar

Manjeet Kumar

Customer Care Executive

Insuracne Samadhan's LinkedIn

Manjeet Kumar

Pankaj Kumar

Ombudsman Operations Executive

Insuracne Samadhan's LinkedIn

Manjeet Kumar

Sandhya Mathur

Customer Care Executive

Insuracne Samadhan's LinkedIn

Manjeet Kumar

Anas Salmani

Customer Care Executive

Insuracne Samadhan's LinkedIn

Manjeet Kumar

Sumit Kumar

Junior MERN Stack Developer

Insuracne Samadhan's LinkedIn

Manjeet Kumar

Muskan Modi

Python Developer

Insuracne Samadhan's LinkedIn

Manjeet Kumar

Shubham Jaiswal

Senior Business Development Executive

Insuracne Samadhan's LinkedIn

Manjeet Kumar

Ajit Kumar

Senior Business Development Executive

Insuracne Samadhan's LinkedIn

Manjeet Kumar

Palak Thapa

Ombudsman Operations Executive

Insuracne Samadhan's LinkedIn

Manjeet Kumar

Aditya Jaiswal

Software Engineer

Insuracne Samadhan's LinkedIn

Manjeet Kumar

Rishabh Bidhuri

Ombudsman Executive

Insuracne Samadhan's LinkedIn

Prashant

Prashant

Grievance Redressal Executive

Insuracne Samadhan's LinkedIn

Prashant

Aman Idrisi

Grievance Redressal Executive-B2C

Insuracne Samadhan's LinkedIn

Download Polifyx Partner App

Polifyx Partner Mobile app for easy process

Become our Partner

Partner with us

Partner with us to drive positive change in the insurance industry. At Insurance Samadhan, we believe in the power of collaboration and innovation to create impactful solutions for our customers. We welcome partnerships with insurance brokers, advisors, corporates, and other fintech organizations.

Insurance Samadhan

Become a partner and earn commissions on every successful case resolution. Use our app to track your earnings in real-time and access tools to help you succeed.

Insurance Samadhan

Manage customer relationships by tracking interactions and managing communication.

Become a Partner

Insurance Samadhan Polifyx Partner App

Download Polifyx Partner Mobile App

Insurance samadhan's Polifyx App on Google PlayDownload Polifyx App on App Store

Register with us today!Apply Now
Download Polifyx App!Download the AppDownload Polifyx App!Download Polifyx App on App Store

Insurance Samadhan's Whatsapp Number

Insuracne SamadhanRegister your complaint with us today!