At Insurance Samadhan, we tackle the crisis of customer confidence in insurance head-on. Too often, policyholders face mis-selling, unjust claim rejections, delays and short-settlement. Our mission is clear: to empower insurance policyholders in managing policies and resolving grievances.
Insurance Samadhan doesn't just solve problems; we innovate. By leveraging cutting-edge technology and a deep commitment to customer satisfaction, we continuously enhance our solutions. Our vision is simple yet profound: to be the most trusted tech platform for enhancing faith in the insurance ecosystem.
Our customers are our top priority, driving every decision we make to ensure their needs are at the heart of our business
Understanding and sharing the feelings of both our customers and colleagues is essential. We prioritize recognizing and addressing the emotions and experiences of others, whether they are external customers or internal team members
We uphold strong moral principles rooted in our values, believing that true integrity is demonstrated by how we act, even when no one is watching
We strive to create a transformative impact on the lives of both our external and internal customers. Yesterday’s best is today’s baseline!
Our business is built on trust. Customers come to us with the expectation that we will resolve their issues, and we instill confidence by delivering on that promise. This foundation of trust begins internally, by fostering strong, reliable relationships within our team
We are committed to an unbiased approach in all that we do, ensuring equal access to opportunities for everyone
Deepak comes with 17 years of insurance expertise out of 26 years of work experience. He is dedicated to enhancing transparency and improving customer experience in the Indian...
Shilpa Arora is the soul of InSa, crazily passionate about helping customers resolve their insurance grievances and ensuring they receive fair and timely settlements. She has a total of 28...
With a strong background in technology and innovation of 14 years, Ravi leads the development and implementation of the platform's cutting-edge technology solutions. His expertise...
Sanjay Aggarwal has over 28 years of legal expertise and has founded multiple companies. With a vast amount of legal knowledge and experience, he ensures that the platform...
Shailesh is a distinguished insurance professional and passionate consumer rights activist. He is very passionate about empowering policyholders and promoting fairness in the...
Aug 15: Founded by a group of industry veterans passionate about resolving insurance claim-related grievances
Backed by multiple angel investors, Insurance Samadhan achieved an Angel Round in 2019
Securing a Seed Round with support from India’s 1st integrated incubator - VCATs, it accelerated its mission in revolutionizing insurance grievance resolution
With backing from Equanimity Ventures and 9Unicorns in 2021, we moved closer towards our dream.
In 2022, we secured Series A funding from IIFL, Equanimity, VCATs, 9Unicorns, and Raay Global, making waves on Shark Tank Season 1 in January-22
Surpassed ₹100 Cr in claims resolved and debuted the "Know Your Policy" feature to enhance policyholder awareness.
Our team expanded to 100+ employees, reflecting our continued growth and commitment to excellence.
Polifyx Partner Mobile app for easy process
Partner with us to drive positive change in the insurance industry. At Insurance Samadhan, we believe in the power of collaboration and innovation to create impactful solutions for our customers. We welcome partnerships with insurance brokers, advisors, corporates, and other fintech organizations.
Become a partner and earn commissions on every successful case resolution. Use our app to track your earnings in real-time and access tools to help you succeed.
Manage customer relationships by tracking interactions and managing communication.