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66% of complaints in non-life insurance were claim related last year.

IRDAI data shows that while life insurance companies received 32,921 claim related complaints, non-life insurance companies recorded 32,800 claim complaints in the financial year 2019-20.


  
 
  Here are some key reasons for claim related complaints:   
 
 
  • Insurers not making claim payment
  • Discrepancy in claims received and claims requested
  • Insurers reduced the claim amount without justifying reasons
  • Insurers rejected claims citing alleged breach of terms and conditions
  • Claim rejection without giving reasons

Source - CafeMutual

  
 
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Claim Value: 3,45,000		   Mr Manoj Nair
Claim Value: 43,80,000
 
     
     
 

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