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What is our mission? Insurance Samadhan

At Insurance Samadhan, we tackle the crisis of customer confidence in insurance head-on. Too often, policyholders face mis-selling, unjust claim rejections, delays and short-settlement. Our mission is clear: to empower insurance policyholders in managing policies and resolving grievances.

Insurance Samadhan doesn't just solve problems; we innovate. By leveraging cutting-edge technology and a deep commitment to customer satisfaction, we continuously enhance our solutions. Our vision is simple yet profound: to be the most trusted tech platform for enhancing faith in the insurance ecosystem.

Core Values

Customer First

Our customers are our top priority, driving every decision we make to ensure their needs are at the heart of our business

Empathy

Understanding and sharing the feelings of both our customers and colleagues is essential. We prioritize recognizing and addressing the emotions and experiences of others, whether they are external customers or internal team members

Integrity

We uphold strong moral principles rooted in our values, believing that true integrity is demonstrated by how we act, even when no one is watching

Commitment to Excellence

We strive to create a transformative impact on the lives of both our external and internal customers. Yesterday’s best is today’s baseline!

Trust

Our business is built on trust. Customers come to us with the expectation that we will resolve their issues, and we instill confidence by delivering on that promise. This foundation of trust begins internally, by fostering strong, reliable relationships within our team

Inclusivity

We are committed to an unbiased approach in all that we do, ensuring equal access to opportunities for everyone

Our Leaders

Deepak Bhuvneshwari Uniyal

Co-Founder & CEO

Deepak Bhuvneshwari Uniyal

Deepak comes with 17 years of insurance expertise out of 26 years of work experience. He is dedicated to enhancing...

Shilpa Arora

Co-Founder & COO

Shilpa Arora

Shilpa Arora is the soul of InSa, crazily passionate about helping customers resolve their insurance grievances and ensuring they receive...

Sanjay Aggarwal

Co-Founder & Legal Head

Sanjay Aggarwal

Sanjay Aggarwal has over 28 years of legal expertise and has founded multiple companies. With a vast amount of legal knowledge and experience...

Shailesh Kumar

Co-Founder & Insurance Head

Shailesh Kumar

Shailesh is a distinguished insurance professional and passionate consumer rights activist. He is very passionate about empowering...

Journey of InSa

  1. Aug 15: Founded by a group of industry veterans passionate about resolving insurance claim-related grievances

    2018
  2. Backed by multiple angel investors, Insurance Samadhan achieved an Angel Round in 2019

    2019
  3. Securing a Seed Round with support from India’s 1st integrated incubator - VCATs, it accelerated its mission in revolutionizing insurance grievance resolution

    2020
  4. With backing from Equanimity Ventures and 9Unicorns in 2021, we moved closer towards our dream.

    2021
  5. In 2022, we secured Series A funding from IIFL, Equanimity, VCATs, 9Unicorns, and Raay Global, making waves on Shark Tank Season 1 in January-22

    2022
  6. Surpassed ₹100 Cr in claims resolved and debuted the "Know Your Policy" feature to enhance policyholder awareness.

    2023
  7. Our team expanded to 100+ employees, reflecting our continued growth and commitment to excellence.

    2024
Insurance Samadhan

Our team

bhavana kapoor

Bhavana Kapoor

VP- Operations & Business Alliances
jitesh kumar rai

Jitesh Kumar Rai

Engineering Manager
priyanshi aggarwal

Priyanshi Aggarwal

General Manager- Operations

Ruchi Dhar

Head- Strategic Alliances & Partnerships
Chirag Garg

Chirag Garg

Deputy Manager-Calling B2C
lalit rautela

Lalit Rautela

Deputy Manager-Partner Channel

Kartikeya Negi

Product Manager
Mohammad Uzair

Mohammad Kamran

Team Lead & Expert-Mailing

Seema Pauri

Deputy Manager-Health Claims

Sapna Singhal

Assistant Manager-Accounts
Amarjit Kumar

Amarjit Kumar

Assistant Manager- Quality Assurance

Himanshu Gupta

Deputy Manager-Health Claims
jasmin kaur

Jasmin Kaur

Expert – Life Insurance
zia ur rehman ansari

Zia Ur Rehman Ansari

Team Lead-B2C

Satish Kumar Singh

Team Lead-Technology & Software
Prashant

Prashant

Grievance Redressal Executive
vishal khati

Vishal Khati

Senior Ombudsman Operations Executive
prachi maurya

Prachi Maurya

Senior HR Executive
puneet verma

Puneet Verma

Senior UI/UX Designer/Developer
Vimal Joshi

Vimal Joshi

Senior UI/UX Designer
pooja kohli

Pooja Kohli

Revenue Collection Officer
Seema Mann

Seema Mann

Senior Grievance Redressal executive
virender kumar suri

Virender Kumar Suri

Senior Insurance expert
Anupam Sharma

Anupam Sharma

Ombudsman Operations Executive
Ram Singh

Ram Singh

Grievance Redressal Executive
lucky sharma

Lucky Sharma

Grievance Redressal Executive-B2C
anuj upadhyay

Anuj Upadhyay

Quality Assurance Engineer
anup kumar

Anup Kumar

Business Development Executive
mohammad faiz

Mohammad Faiz

Senior Quality Assurance Engineer
ruchi mishra

Ruchi Mishra

Senior Grievance Redressal Executive-B2C
shivpoojan saini

Shivpoojan Saini

Senior Research Engineer
sazid

Sazid

Senior Grievance Redressal Executive-B2C
aditi dissawar

Aditi Dissawar

Senior Social Media Executive
deepanshu sharma

Deepanshu Sharma

Grievance Redressal Executive-B2C
pranay upadhyay

Pranay Upadhyay

Graphic Designer/Video Editor
saif ansari

Saif Ansari

Grievance Redressal Executive
manjinder singh

Manjinder Singh

DevOps Engineer
gulnaj

Gulnaj

IGMS Executive
Neetu Raghav

Neetu Raghav

Senior Grievance Redressal Executive
Mohammad Uzair

Mohammad Uzair

Customer Care Executive
Arjun Verma

Arjun Verma

Grievance Redressal Executive-B2C
Manjeet Kumar

Manjeet Kumar

Customer Care Executive
Manjeet Kumar

Pankaj Kumar

Ombudsman Operations Executive
Manjeet Kumar

Sandhya Mathur

Customer Care Executive
Manjeet Kumar

Anas Salmani

Customer Care Executive
Manjeet Kumar

Sumit Kumar

Junior MERN Stack Developer
Manjeet Kumar

Shubham Jaiswal

Senior Business Development Executive
Manjeet Kumar

Ajit Kumar

Senior Business Development Executive
Manjeet Kumar

Palak Thapa

Ombudsman Operations Executive
Manjeet Kumar

Aditya Jaiswal

AI Engineer
Manjeet Kumar

Rishabh Bidhuri

Customer Care Executive
Prashant

Aman Idrisi

Grievance Redressal Executive-B2C

Rohan Jinwala

Senior Application Developer

Parul

Grievance Redressal Executive- B2C

Priyanka Pal

Grievance Redressal Executive-B2C

Neeraj Mishra

Junior Python Developer

Phalguni Baitharu

Accounts Executive

Arpit Tyagi

Grievance Redressal Executive

Natasha Ramela

Social Media Executive

Lokesh Kumar

Reimbursement Support Executive

Aarti Sehrawat

Customer Care Executive

Ashish Kumar

Customer Care Executive

Gaurav Singhal

Business Development Executive

Danish

Data Analyst

Rituraj Gupta

Customer Care Executive

Ajay Kumar Pathak

Customer Care Executive

Manjary Shivani

Quality Assurance Engineer

Vipin Shukla

Customer Care Executive

Mandeep Singh

Customer Care Executive

Sahil Husain

Customer Care Executive

Akansha

Grievance Redressal Executive

Tisha Goyal

Customer Care Executive

Sandip Kumar Kannaujiya

Patient Relations Specialist

Kajal Chaudhary

Customer Care Executive

Swati Negi

Ombudsman Operations Executive

Kishan Kumar

Junior AI Engineer

Samuel Sundeep

Senior MERN Stack Developer

Surabhi

Junior MERN Stack Developer

Garvita Mehta

Legal Associate

Divya Kothari

HR Executive

Shailender Kumar

Business Development Executive

Pawan

Customer Care Executive

Yogita Rawat

Customer Care Executive

Shiva Sharma

Email Support Executive

Lalit Solanki

Customer Care Executive

Neha Kumari

Customer Care Executive

Shivani Verma

Customer Care Executive

Harshit Choudhary

Legal Associate

Meena Rawat

Customer Care Executive

Vashisth Singh

Email Support Executive

Tathagat Dahiwale

Senior Business Development Executive

Anirudh Garg

Customer Care Executive

Sohit Sharma

Customer Care Executive

Madhu Pal

Customer Care Executive
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